Shipping policy

Shipping

Orders are processed Monday through Friday. Orders placed on weekends or public holidays are processed on the next business day. All orders ship from Luxembourg.

Personalised jewellery is made to order. The preparation time shown on the product page or in the order confirmation is added to the delivery time.

Delivery times and rates

Luxembourg: €6.90, 2 to 4 business days. European Union: €15.00, 3 to 8 business days. International: €25.00 to €35.00, 3 to 10 business days. The applicable shipping charges are calculated and displayed before payment.

Duties and taxes

For deliveries outside the European Union, customs duties and local taxes may apply. They are not included in the order total and remain the recipient’s responsibility.

For an urgent correction to your delivery address, contact maude@teddy-oly.com.